However, the insurance company rejected the claim on the grounds that the house was not occupied during the renovation. The couple claimed on their policy, which was organised by Countrywide and underwritten by global insurance giant Axa Insurance. But, two weeks before they were due to move in, a neighbour’s home caught fire which quickly spread to their home.ĭespite their devastating loss, the couple were comforted that they had taken out home protection and buildings insurance in addition to their mortgage. It needed modernisation and for 12 months they spent all their free time working on it. In 2010, aGlastonburycouple purchased a bungalow for £138,000. Many of the disputes about “ unoccupied” property involve properties that are undergoing refurbishment or renovation, and one couple in particular found out the hard way. Does it mean that the property is uninhabitable or incapable of being inhabited to a reasonable degree of comfort, health and safety? Or maybe it is simply that nobody was actually living in the property at the relevant time. It is unclear exactly what an insurer means when it talks of a property being “ unoccupied“. Click Here to learn more about how we empower our clients to partner with us and make a positive impact.When buying a property, it is usually a given that you will be taking out a home insurance policy of some kind.īut not many people are aware that not living in your home full-time can invalidate your insurance, and that most household insurance policies say that if you leave your home “ unoccupied” for a period of time, normally 30 or 60 days, then you will not be covered for certain “ insured perils.” This is why we offer a myriad of annual charitable donations, of our client’s choice. What about Community Outreach?Īt Abacus, we strongly believe in our social responsibility to give back to our communities. Our team of agents are truly dedicated to each client and work around the clock, relentlessly pursue the best possible deals. Through our alliances and partnerships with other carriers, we effectively operate on a scale that allows us to offer more competitive pricing than our competitors. How does Abacus Insurance and Financial Services operate?Īt Abacus, we invest in equipping our team and clients with the tools needed to ensure reliable, quality service. We would not be where we are today without our amazing clients and their trust in Abacus Insurance & Financial Services. The answer is quite simple: we provide a high-quality service and our clients are confident in referring us to their friends, family, and colleagues. We are often asked by our competitors how we manage to grow so quickly while maintaining an incredible client retention rate. How are we consistently one of the highest clients retaining firms in the industry? These are the core values that Abacus was founded upon and that fuels our pursuit of excellence in providing consistent, stellar coverage at the most competitive and affordable pricing. Treat your clients the way you would like to be treated - with respect, honesty, and humility.
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